Citywide CPR For more than a decade, we have proudly offered certifications in First Aid, CPR, AED and BBP, for the individual or the workplace. We also sell every major brand of AEDs and related accessory items and provide medical direction and online program services for our clients across the country. We offer convenience, flexibility and affordability to all our clients and to individuals needing certification to satisfy school or work related requirements.
Our Instructors Our national team is passionate about the health and safety industry, bringing you motivational and engaging programs that are the most up to date in the industry. Citywide CPR employs trainers and consultants who have experience in the fields of emergency services, medicine and firefighting. Our national team of instructors is comprised of firefighters, paramedics, EMTs, emergency room nurses, police officers, lifeguards, and other types of first responders. This real-life experience transfers to our classrooms, equipping our instructors to prepare you with the knowledge, skills and (most importantly) the confidence to save a life.
Nationwide Training Whether you are interested in basic certifications like First Aid, CPR, AED, or BBP or more advanced CPR certifications such as BLS, ACLS, or PALS, we have the solution. Our instructors will come to you. We conveniently provide training at the client’s desired location at anytime, on any day requested. We also provide scheduled certification opportunities through the American Heart Association at over 30 locations across the country. Courses include two-year certifications for all participants who complete the requirements. To learn more about Citywide CPR’s training services, click here.
Training Formats We offer you the option of either traditional classroom-based courses or blended learning options that combine online training with instructor, time for practice, and skill certification. Traditional 100% Classroom training means students are with an Citywide CPR instructor for their entire learning experience. These classroom courses are a good option for students who learn most effectively in a classroom environment with other students. These courses are taught by Citywide CPR Instructors, who administer both the cognitive portion of the course and hands on skills practice and testing. Blended Learning combines the convenience of self-directed online modules followed by a hands-on skills session with a certified instructor. The online components allow the participant to work at his/her own pace anytime and anywhere with internet access. Courses can be completed at home or on the go, on any preferred desktop or, tablet device. Successful completion of the online modules are followed by the student attending a in-person skills session where they practice and test skills to ensure competency. These skills sessions focus on meaningful skills practice, debriefing, team scenarios, discussions of local protocols, and skills testing.
AEDs Citywide CPR sells all major brands of AEDs and related accessory items on the market today. We support all AED manufacturers, which allows us to offer clients the peace of mind in knowing that information and recommendations provided are based on unbiased, objective and honest knowledge and experience. In addition to selling AEDs, Citywide CPR also offers Medical Direction and Online Program Management services which ensure that are clients meet all state and federal regulations pertaining to AED usage and implementation. This cloud-based service provides you with the tools needed to better manage your AED program and includes important features such as state specific physician oversight and notification of upcoming AED batteries and electrode pads expiration(s). To learn more about our Medical Direction and Online Program Management services, click here.
Our History Citywide CPR is a national training organization that was founded in 2005 by Alan Lermer, who still is actively involved as our Company President. With more than 30 years in both the fire service and CPR/AED industry, Alan started Citywide CPR in response to a severe lack of customer service and relationship-building he saw throughout the industry while working for other CPR training organizations. Our primary objective is meeting every client’s needs and expectations in a timely and professional manner. Our founding principles remain our passion today: provide quality service, training, and products while developing and maintaining long-standing relationships with our clients. Our mission is simple: Train the individual, prepare the workplace, and provide a safe environment for all.
Our Customers Citywide boasts a 98% client retention rate, which we are very proud of; we still work with many of our original clients 14 years later, proudly serving as their partner in supporting all aspects of their training and AED programs. We believe the customer comes first, and we focus our efforts on building trust through the delivery of quality services. Each and every Citywide CPR client receives valuable pre-sale consultation, identifying the right services, products, and post-sale support solutions tailored specifically to meet their needs and/or requirements. Recognizing what our customers need has driven our business model of assigning one client representative for the customer to assure quick follow up and prompt customer service, implementing quality assurance programs for our trainers & staff, consistently assessing feedback of already established programs and services, and implementing changes as needed to ensure best practices are always in place. Citywide CPR’s excellence in customer service has secured both trust and respect with our customers and throughout the industry.
We know and understand that we would not exist without our customers, and for that reason we sincerely thank you!
